This report focuses on the global Service Delivery Automation status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Service Delivery Automation development in United States, Europe and China. Service delivery automation, or SDA, is an umbrella term for the technologies that automate a series of human actions in a business or IT process. It can be used to: Search websites and gather pertinent information. Administer purchase orders and invoices. North America accounted for the largest share of the global service delivery automation market due to the implementation of service delivery automation solutions across varied industries in this region. However, major growth will be witnessed in the Asia-Pacific region, mainly attributed to the increasing adoption of service delivery automation solutions across India, China, Japan, and South Korea. The market in the Latin American and MEA regions is growing at a comparatively slower rate due to lack of commercialization of technologies. In 2017, the global Service Delivery Automation market size was 1870 million US$ and it is expected to reach 13700 million US$ by the end of 2025, with a CAGR of 28.3% during 2018-2025. The key players covered in this study IBM Uipath SRL Ipsoft Blue Prism Xerox Nice Systems Celaton Limited Openspan Automation Anywhere Arago Genfour Exilant Technologies Softomotive Sutherland Global Services Market segment by Type, the product can be split into IT Process Automation Business Process Automation Market segment by Application, split into BFSI IT, Telecommunication & Media Travel, Hospitality & Transportation Retail & Consumer Goods Healthcare & Pharmaceuticals Manufacturing & Logistics Others Market segment by Regions/Countries, this report covers United States Europe China Japan Southeast Asia India Central & South America The study objectives of this report are: To analyze global Service Delivery Automation status, future forecast, growth opportunity, key market and key players. To present the Service Delivery Automation development in United States, Europe and China. To strategically profile the key players and comprehensively analyze their development plan and strategies. To define, describe and forecast the market by product type, market and key regions. In this study, the years considered to estimate the market size of Service Delivery Automation are as follows: History Year: 2013-2017 Base Year: 2017 Estimated Year: 2018 Forecast Year 2018 to 2025 For the data information by region, company, type and application, 2017 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Table of Contents 1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Players Covered 1.4 Market Analysis by Type 1.4.1 Global Service Delivery Automation Market Size Growth Rate by Type (2013-2025) 1.4.2 IT Process Automation 1.4.3 Business Process Automation 1.5 Market by Application 1.5.1 Global Service Delivery Automatio
