Global Smart Advisor Market: Trends Analysis & Forecasts to 2021

Smart Advisors offer innovative digital communication platform that enhances efficiency and effectiveness for business decision-making process. Smart advisors provides ideal pre-sale information delivery;  through an automated delivery system that allows decision makers to access and share relevant documents to stakeholders for marketing and sales campaigns, and other regulatory communications.

Infinium Global Research predicts the Global Smart Advisor market to grow from USD 698.78 Million in 2016 to USD 3184.24 Million by 2021, at a Compound Annual Growth Rate (CAGR) of 35.44%. The year 2016 has been considered as the base year, while the forecast period is upto 2021.



Smart Advisors offer innovative digital communication platform that enhances efficiency and effectiveness for business decision-making process. Smart advisors provides ideal pre-sale information delivery;  through an automated delivery system that allows decision makers to access and share relevant documents to stakeholders for marketing and sales campaigns, and other regulatory communications. Smart advisors helps the business decision makers to access thousands of documents via Smart Library system.

Increasing need to bring analytics in business decision drives the smart advisor market. Furthermore, increasing demand for customer analytics and widespread use of social media and mobile applications for business collaboration has fuelled the market growth. However, complexity in application deployment and difficulty in adhering to regulatory compliances limits the adoption of smart advisors.

Cloud-based deployment holds the largest market and expected to reflect highest compounded annual growth rate over the forecast period. This is attributed to flexibility, and scalability that it offers towards deployment of smart advisors. Moreover, it also reduces initial investment and also offer sustainability to small and medium, size businesses.

Among usage, mobile platform segment is projected to reflect highest compounded annual growth rate during the forecast period. This is attributed to increasing use of mobile devices for accessing wed and applications. Among verticals, healthcare segment is expected to reflect highest growth rate owing to increasing need to integrate patient engagement systems with smart advisors for delivering better physician experience and healthcare to patients. Banking, Financial services and Insurance (BFSI) sector is expected to reflect highest adoption of smart advisors applications.

Segments Covered:

The report segments the smart advisor market by type, usage, vertical and deployment type. The type segment includes solutions and services. The usage segment includes contact centers, mobile platform, social media and websites. The vertical segment includes banking, financial services & insurance, education, energy & utilities, government, healthcare & life sciences, retail, telecommunication & it, travel & hospitality and others. The deployment type segment includes cloud and on-premise.

Companies Profiled:

 	
[24]7 Customer
 	
Artificial Solutions
 	
Creative Virtual
 	
CX Company
 	
eGain Corporation – NASDAQ:EGAN
 	
iDAvatar
 	
International Business Machines Corporation – NYSE:IBM
 	
Next IT Corporation
 	
Nuance Communications – NASDAQ:NUAN

Geographic Coverage and Analysis:

The report provides regional analysis covering geographies such as North America, Europe, Asia-Pacific, Middle East & Africa and South America. North America leads the global smart advisor market followed by Europe and Asia-Pacific.The smart advisor market in Asia-Pacific is projected to reflect highest CAGR over the forecast period.